Contact Us

We would love to help you! 
If you have any questions, feedback, or need assistance, please do not hesitate to reach out to us via our live chat or by filling out our contact form. 
You can expect a reply within 24 hours. Thank you for your interest in our products!

 

Common FAQ

What payment methods do you accept?
We accept Atome, ShopBack, GrabPay, AMEX, ApplePay, GooglePay, Mastercard, Unionpay and Visa.
How long does shipping take?
Our delivery time is typically 2-3 working days. Your order will be processed within the same day and our warehouse will pack the next working day.
Can I track my order?
Yes. We use QExpress as our primary courier service. You can also contact us via live chat for the tracking number to track your package.
Do you offer free shipping?
Yes. We offer FREE shipping for all orders.
What is your return/exchange policy?
We provide a replacement option for any products that may be received in a damaged condition. Please feel free to reach out to us through our live chat feature or by completing the contact form provided.
What is the shelf life of your Products?
The typical expiration period for our products is approximately 2 years.
Are your Products Vegan Friendly and Halal Certified?
Yes. All our products are Vegan-friendly. Susenji MOFA+, Shake, and Nana are Halal Certified.
Do you offer discounts or promotions?
Yes. We have promotions and discounts available periodically. Do join our Telegram Broadcast Channel to stay updated on the latest offer.
How can I contact your customer support?
You can reach us through our live chat or by filling out the contact form below.